FREQUENTLY ASKED QUESTIONS

What if I feel unsafe or have thoughts of harming myself?

Your safety is the top priority. If you are in immediate danger, call 911 or go to the nearest emergency room. You can also call or text 988 to connect with the Suicide & Crisis Lifeline for immediate support.

 

What can I expect at my first appointment?

Your first visit usually lasts longer than follow-ups. We’ll talk about your history, current concerns, and goals. Together, we’ll create a treatment plan tailored to you. 

 

How can existing patients access the Clarity Mind Behavioral Health patient portal?

For existing patients, you can access your electronic medical record through our secure patient portal at https://myportal.icanotes.com/login.

From there, you can view your health information,  request medication refills, and securely message your provider.

How do I schedule an appointment?

You can schedule your appointment in a few ways:

  • Through Headway – For commercial and private insurance:
  1. Aetna
  2. Ascension (SmartHealth)
  3. Blue Cross and Blue Shield of Texas
  4. Blue Cross Blue Shield of Massachusetts
  5. Carelon Behavioral Health
  6. Cigna
  7. Oscar (Optum)
  8. Oxford (Optum)
  9. Quest Behavioral Health
  10. United Healthcare (Optum)
  • Coming soon – online booking for clients whose insurance isn’t covered through Headway.

Your Mental Health Journey

Take the first step towards a healthier mind. At Clarity Mind Behavioral Health,  we're dedicated to providing personalized and effective mental health support. Located in Sugarland, Texas, we are here to help you navigate life’s challenges.